1Children do not stay free but are billed and counted the same as adults.
2Only infants (crawling stage & below) can stay free of charge provided they share an existing bed with their parents; and no crib is provided.
3All adults and child (except infant) must be declared in the booking.

1Maximum number of occupants in any room (except the TRIPLET room) is limited to its nominal capacity plus one extra person (whether adult or child).
2All adults and children must be declared for purpose of occupancy count.
3Room choice must be commensurate to number of occupants without exceeding bed limits (a queen bed sleeps 2 adults; a single bed sleeps one).
4Beds are not allowed to be moved or repositioned by guests.

A cash deposit equivalent to a night's stay is needed to cover incidental expenses, damage or loss caused by guest. Any unused balance of the deposit will be refunded after check-out subject to clearance.

To confirm booking, a down payment equal to one night's stay of each room is needed for each room being reserved. Cancellation terms apply.

1 Visitors are not allowed in the guest rooms at anytime to ensure the security and safety of guests and their belongings. Visitors are allowed only on the ground floor.
2The use of the swimming pool is reserved primarily for registered guests.
3Massage service is not available in the guest rooms.

1Keycards are issued at check-in and revalidated one final time the next day.
2Keycards are limited to only 2 pieces per room and any lost card will be billed at P500.

1 Bathroom towels are used for free but should not be brought out of room.
2Pool towels are used for free but are returned to Front Desk after use.
3 Hotel is not a beach property, we do not provide free beach towel; Guests may rent towels for outside use from the Front Desk.

HBOOKINGS and CANCELLATIONS (Using Promotional Rates)
1Down payment is required.
2Promotional rates are not applicable for overnight stays.
3 Refund of 50% for cancellation before 30 days; 25% before 7 days.
4 Rates are non-discountable; except when a guest is a qualified Filipino senior citizen residing in the Philippines and his discount is applied only to his share of room cost. Valid Philippine identification card is required.
5There are no refunds or credits given for premature check-outs.
6 Cancelled bookings due to force majeur in El Nido, Puerto Princesa or other places in the Philippines directly preventing the arrival of the guest at the Hotel can be rebooked within the next 12 months. Restrictions apply.

IBOOKINGS and CANCELLATIONS (Using Published Rates)
1Down payment is required.
2100% (less administrative fee) of payment is refundable if booking is cancelled at least 30 days before the first reserved date.
350% (less administrative fee) of payment is refundable if booking is cancelled at least 7 days before the first reserved date.
4Zero (0%) is refundable for no-shows or cancellation on short notice.
5There are no refunds or credits given for premature check-outs.
6Cancelled bookings due to force majeur in El Nido, Puerto Princesa or other places in the Philippines directly preventing the arrival of the guest at the Hotel can be rebooked within the next 12 months. Restrictions apply.

1 Check-in is at 2:00 pm and check-out is at 12:00 noon. Early check-in by 10:00 am may be allowed subject to room availability. Late check-out may also be allowed subject to room availability but charges apply.
2 Passport or government issued ID card must be presented upon check-in.
3On their last day, guests going on tours must check out earlier than their tour (normally 9:00 am). For showering and changing clothes after tour, they may use the shower and changing cubicles in the pool area.
4Hotel reserves the right to vacate any room of belongings of guests who do not properly check out on time.

1Payment will be accepted in cash (Philippine currency) or through any reputable credit card facility accredited with the Hotel.
2Administration fees may apply to credit card payment.

1The nominal capacities of the rooms and their bed configurations are:
a. Standard Double room for 1-2 persons has a queen bed
b. Premium-Double room for 1-2 persons has a queen bed
c. Standard Twin room for 1-2 persons has two single beds
d. Special Double room for 1-3 persons has a queen and a single bed
e. Triplet room for 1-3 persons has three single beds
f. Regular Family room for 1-4 persons has two queen beds
2 Hotel provides no extra bed; instead one and only one mattress on the floor can be supplied to any room except the Triplet room.
3 One and only one extra occupant is allowed (but never in a Triplet room) @ P2,000 per night inclusive of free mattress on floor.

1Excessive noise, unruly behaviour, illegal activities are prohibited. In case intervention by police becomes necessary, the Hotel reserves the right to expel the violating guest without refund for the unused portions of stay.
2 Any missing items (including towels & key cards) and breakages caused by the guest to Hotel property will be charged to guest.
3 Smoking is not allowed inside the guest room but allowed in balconies and open air areas on ground level. Cleaning fee is P1,000.
4Cooking is never allowed inside any guest rooms. Cleaning fee is P5,000.
5Access to the roof deck is discouraged. Any guest who climbs up does so at his own risk and exonerates Hotel from any liability.
6Front and rear gates are locked at 10:00 pm.
7Room cleaning service is not available after 4:00 pm.

1 A room safe with electronic keypad is provided in each guest room. Only the guest will devise his combination code and should keep it confidential. Written instructions and tutorial for proper use of the safe are available.
2 The Hotel will not be responsible for loss arising from misuse of the room safe. In any event loss is proven to be due to the Hotel actuations, the maximum liability of the Hotel is limited to P5,000.
3 For very valuable item, the Hotel encourages the guest to entrust such item to the Front Desk for safekeeping. It is incumbent upon the guest to prove its good and viable condition before entrusting it with the Hotel.

1 In the public areas of the Hotel and in some staff areas, Hotel operates CCTV and recordings are made. This activity is necessary for security and service reasons so that Hotel can improve its management and for safety and security of guests and staff.
2All video recordings remain the property of the Hotel.

The hotel is a dog-friendly establishment. Guests may bring their pet dog provided it does not become a nuisance to other guests. The pet owner is liable for damages and harm caused by his pet on the property or persons of guests and staff. Guest is reminded to clean up after his dog and to keep it quiet the whole time.

1 Wi-Fi service is provided free of charge and available in designated areas.
2 While the Hotel is equipped with extra equipment to boost Wi-Fi service, the speed of the internet signal ultimately depends on that provided by the telecommunications company over which Hotel has no control.
3Wi-Fi passwords are inputted into your devices by Hotel staff only.

The Hotel accepts no liability and will not pay compensation where the performance of its obligations is prevented by or a result of force majeur or circumstances beyond its control such as but not limited to floods, earthquakes, adverse weather, natural disasters and failure of public utilities.

The stay of the guest is subject to the foregoing terms and conditions. In case of any confusion or uncertainty about the Terms and Conditions, any and all of these will be interpreted in favor of Hotel.